Privacy Policy
Privacy Statement and Cookie Statement
Last Updated: November 12, 2025
Getaway and Stay, LLC, formed in Wisconsin, which is also referred to in this Statement as “we,” “us,” “our,” or “Getaway and Stay,” values you as our customer and recognizes that privacy is important to you. This Privacy Statement explains how we collect, use, and disclose data when
you use our website and associated services, your rights in determining what we do with information that we collect or hold about you, and how to contact us
Privacy Statement Summary
What this covers
- How and what type of personal information we collect and use
- When and with whom we share personal information
- What choices you can make about how we collect, use, and share personal information
- How to access and update your information
How we collect personal information
- You provide it directly, for example when you make a booking, create an account, message us, or sign up for offers
- We collect it automatically, for example through cookies and similar technologies
- We receive it from others, for example from OTAs or service providers that help operate our services
Why we share personal information
- To help you book and manage stays, to operate and secure our services, to communicate with you, to comply with law Your rights and choices
- You can opt out of marketing, manage cookies, submit privacy requests, and exercise data rights as described below
How to contact us - See the Contact Us section at the end of this Statement
Categories of Personal Information We Collect
- Identifiers and contact details, for example name, email, phone number, mailing and billing addresses
- Government identification required for booking or identity verification when applicable, for example driver’s license or country of residence for insurance purposes, and for vacation property owners, tax identification number
- Payment information, for example card number, expiration date, billing address, and other payment details processed via our payment partners
- Booking and preference details, for example stay dates, property choices, accessibility needs, and special requests
- Loyalty and membership information if applicable
- Demographic details, for example birth date and gender if you choose to provide them
- User content and communications, for example emails, texts, calls, and in-site messages with our team or through OTA channels
- Search, browsing, and transaction history on our site
- Data you provide about others, for example your travel companions
- Information from third parties, for example OTAs, payment processors, analytics, or marketing partners that help us prevent fraud, update records, and improve services
- Images and video you share with us
Information collected automatically when you access our site:
- IP address, device type, unique device identifiers, browser type, operating system, internet service provider, general location at the city or country level
- Site interactions, for example pages viewed, links clicked, features used, referring and exit pages, date and time stamps
Mobile Apps
If we offer a mobile app, we may collect technical details to operate it, for example device and network information, operating system and version, app usage, performance, and settings. With your permission, we may collect location data to enable location-based features. You can disable location through your device settings.
Smart property devices
At some properties we use exterior Ring cameras at entrances and driveways, noise awareness devices such as Minut or Alertify inside common areas, smart thermostats, and Schlage Encode style smart locks. We do not deploy interior video cameras. Noise devices detect decibel levels
and do not record conversations. Smart locks log access events, for example a code used with a timestamp, to help with guest support and security.
Use of Personal Information
Your use of our online services
- Create and manage accounts, authenticate users, and process bookings and payments
- Maintain your search and booking history and preferences
- Provide customer support and property access, for example issuing door codes and check-in instructions
- Collect and display booking-related reviews where applicable
Communications and marketing
- Send booking confirmations, updates, and service messages
- Send marketing communications by email or text if you opt in, measure and improve our marketing, and administer promotions
Operations, safety, and compliance
- Operate, maintain, and improve our site and services, including analytics and research
- Monitor, prevent, and detect fraud and unauthorized activity
- Enforce terms, protect rights and property, and comply with legal obligations
- Create aggregated or deidentified data for lawful business purposes
Lawful bases
We collect, use, and share personal information where allowed by law, including: to perform a contract with you, with your consent, for our legitimate interests (for example to secure and improve our services and market to you in line with your choices), or to comply with legal obligations. We may use automated tools to detect fraud or suspicious activity. You can request manual review of an automated decision where required by law.
Sharing of Personal Information
Operations, safety, and compliance
- Service providers, for example payment processing, analytics, advertising, security, communications, customer support, and booking operations. These providers must protect personal information and may not use it for their own direct marketing without your separate consent.
- Travel and stay partners, for example property owners and managers, cleaning and maintenance teams, insurance providers when applicable, and OTA partners that help fulfill your booking.
- Business partners and programs, for example when we co-offer a promotion or loyalty benefit you select.
- Analytics and advertising partners, for example Google Analytics 4, Google Ads, and Meta pixel, to help us measure performance and show relevant offers. See Cookie Statement and Privacy Choices below for opt-outs.
- Legal and safety, for example to comply with law, respond to lawful requests, protect our rights and users, or collect and remit taxes.
- Corporate transactions, for example a merger, asset sale, or similar event subject to this
Your Rights and Choices
Your choices
- Marketing emails. You can unsubscribe using the link in any marketing email or by
contacting us. - SMS marketing. See SMS Program Terms below and www.getawayandstay.com/sms-terms.
You can reply STOP to opt out at any time. - Cookies and analytics. Manage preferences at www.getawayandstay.com/cookie-
preferences. You can also adjust your browser settings
Data rights for U.S. residents
We extend California-style rights to all U.S. residents. Subject to exceptions, you may:
- Request to know and access personal information we hold about you
- Request to correct or delete personal information
- Request to opt out of the sale or sharing of personal information, including cross-context
behavioral advertising - Limit use of sensitive personal information where applicable
- Appeal certain decisions if your request is denied
- Use our Privacy Choices form at www.getawayandstay.com/privacy-choices to submit requests, including Do Not Sell or Share My Personal Information
- Email info@getawayandstay.com
We will verify your request to a reasonable degree. You can use an authorized agent where allowed by law.
Global Privacy Control
We honor Global Privacy Control signals for U.S. visitors. When we detect a valid GPC signal, we treat it as a Do Not Sell or Share request for the browser or device that sent the signal.
Do Not Sell or Share My Personal Information
We do not sell personal information for money. We may share personal information for targeted advertising and measurement. You can opt out of sale or sharing at any time using www.getawayandstay.com/privacy-choices or by enabling a supported Global Privacy Control signal.
International Data Transfer
We operate in the United States and may transfer personal information to service providers in the United States and other countries. We take steps to help ensure appropriate protection consistent with this Statement.
Security
No company can guarantee absolute security. We implement reasonable administrative, technical, and physical measures designed to protect personal information, for example encryption in transit, access controls, and data minimization.
Record Retention
We keep personal information for as long as needed to provide services, comply with law, resolve disputes, and enforce agreements, then delete or deidentify it consistent with our policies.
Children and minimum age
Our services are not directed to children. You must be at least 18 years old to book or create an account. If we learn we have collected personal information from someone under 16, we will delete it.
Cookie Statement
Types of cookies and similar technologies
We use cookies and similar technologies, for example:
- Cookies, both session and persistent, set by us and by third parties
- Pixels and tags for analytics and advertising
- Local storage to remember settings
- Web beacons in emails to measure engagement
How we use cookies
- Operate the site and enable core features, for example account login and bookings
- Remember settings and preferences
- Measure site performance and improve content
- Show and measure advertising and promotions
Types of cookies - Essential cookies. Needed to run the site. You cannot opt out of these.
- Functional cookies. Remember preferences, for example language or region.
- Analytics cookies. Help us understand usage and improve the site, for example Google
Analytics 4. - Advertising cookies. Help us show relevant offers on our site and on other sites, for example
Google Ads and Meta.
Managing cookies - Use www.getawayandstay.com/cookie-preferences to adjust analytics and advertising
cookies at any time - Use industry opt-outs, for example aboutads.info/choices and
optout.networkadvertising.org - Adjust your browser settings, noting that some features may not work without cookies
Do-Not-Track
Browsers may send Do-Not-Track signals. Standards are not uniform. We do not respond to DNT
signals at this time. We will reassess if standards change.
SMS Program Terms [summary]
Program name: Getaway and Stay Alerts
Frequency: about one message per month
Consent: by opting in you agree to receive marketing and transactional texts from Getaway and Stay, consent is not a condition of purchase
Opt out: reply STOP to cancel at any time
Help: reply HELP for help or contact info@getawayandstay.com or 414-387-3036
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
See full terms at www.getawayandstay.com/sms-terms.
Third-Party Services We Use
Depending on your interaction with us, we may use:
- Property management and booking: OwnerRez and OTAs such as Airbnb, Vrbo, and
Booking.com - Payments: Authorize.net and other payment providers as applicable
- CRM and communications: Go High Level and email service providers
- Analytics and advertising: Google Analytics 4, Google Ads, Meta pixel
- Security and operations at properties: Ring exterior cameras, Minut or Alertify noise
awareness devices, smart thermostats, Schlage Encode style smart locks
These providers have their own privacy policies. We encourage you to review them
Contact Us
Getaway and Stay, LLC
3689 W 8 Mile Rd
Caledonia, WI 53108
Email: info@getawayandstay.com
Website: www.getawayandstay.com
Updates to this Statement
We may update this Statement due to legal, technical, or business changes. We will post
updates on this page and revise the Last Updated date.
For California Residents
We extend the rights described in the Your Rights and Choices section to all U.S. residents, including California residents. California residents may also submit “Shine the Light” requests regarding certain disclosures for direct marketing by contacting info@getawayandstay.com and including “California Privacy Rights” in the request. We will not discriminate against you for exercising your privacy rights.
Footer links to include on your site
Do Not Sell or Share My Personal Information: www.getawayandstay.com/privacy-choices
- SMS Terms: www.getawayandstay.com/sms-terms
- Cookie Preferences: www.getawayandstay.com/cookie-preferences
Notes about property devices for guest transparency
- Exterior cameras only, positioned at entrances and driveways
- No interior video cameras
- Noise devices do not record conversations, they monitor decibel levels only
- Smart locks log access times and events for guest support and security
No matter where you choose to stay, our team at Getaway and Stay is here to ensure your vacation is relaxing, enjoyable, and truly unforgettable.
Start planning your next getaway with us today!
